Turn missed calls into conversations,
bookings and customers.
When you cannot answer, RPLY texts the caller, learns what they need, then books, estimates, or hands the conversation to your team.
First month free · No charge until day 31 · Cancel anytime
Missed call
(555) 123-4567
Hi! Sorry we missed your call to ABC Plumbing. What can we help with?
My water heater is leaking.
That sounds urgent — I've flagged this for the team. What's the address?
412 Oak Street
We can be there at 10:30 AM, 1:00 PM or 3:30 PM. Which works best?
More conversations
Missed calls get answered.
More bookings
Real slots offered, then confirmed.
Customers retained
Reviews and come-back reminders.
Less revenue lost
Quiet leads chased, not forgotten.
Getting started
- 1
Connect your business phone.
Link your own number so missed calls reach RPLY.
- 2
Teach RPLY your business.
Your services, hours and what to say — then practise before going live.
- 3
Start recovering missed calls.
Missed callers get a text back and you see what needs you.
From missed call to repeat customer
One path, start to finish. RPLY keeps it moving while you work.
STEP 1
Missed call
You're on a job, with a customer, or closed.
STEP 2
RPLY responds
A text goes back in seconds, in your name.
STEP 3
Customer qualified
What they need, where, and how urgent.
STEP 4
Booked or estimate
A real slot on your calendar, or a price.
STEP 5
Follow-up
Quiet leads get a nudge until they answer.
STEP 6
Customer retained
Review asked, come-back reminder later.
See it happen
Pick a sample business, then reply like a customer would. This is a scripted demo with made-up businesses and sample times — the real RPLY answers from your own services, hours and approved prices.
Missed call at Evergreen Plumbing
- 1Customer calls — nobody can pick up
- 2Your business texts them back in seconds
- 3They explain what they need
- 4Details, urgency and service are captured
- 5It books into your real calendar, or hands it to you
Evergreen Plumbing
Text message · demo, nothing is sent
What's doing the work
Instant text back
Every unanswered call gets a friendly SMS within seconds — day, night or weekend.
AI receptionist
Answers questions using only your hours, services, prices and policies. Never invents anything.
Live booking
Offers real open slots, prevents double booking and sends confirmations and reminders.
Quotes & orders
Instant ballpark estimates, photo intake and SMS ordering for food businesses.
Leads recovered
See exactly how many customers — and how much revenue — you saved this week.
Compliance built in
STOP handling, opt-out records, quiet hours and business identification from day one.
Set up for your trade
Pick your trade and the questions, services and follow-ups are already written for you.
First month free on every plan
Every plan includes the text back, the assistant, booking, quotes and the compliance rules. Plans differ by usage, team size and location allowance. Business supports up to 3 locations sharing one customer book and one inbox.
Starter
First month free
$59/month
Up to 100 customer conversations a month · 2 team members · 1 location. Then $0.50 per additional conversation.
- 1 location & 1 connected number
- Automatic missed-call text-back
- Two-way SMS conversations
- Basic conversation automation
No charge until day 31 · Cancel anytime
Pro
First month free
$129/month
Up to 250 customer conversations a month · 5 team members · 1 location. Then $0.50 per additional conversation.
- Everything in Starter
- Up to 5 team members
- Intelligent natural-language conversations
- Smart receptionist replies
No charge until day 31 · Cancel anytime
Business
First month free
$249/month
Up to 750 customer conversations a month · 15 team members · 3 locations. Then $0.50 per additional conversation.
- Everything in Pro
- Up to 3 locations sharing one customer book and one inbox
- Up to 15 team members
- Employee & department routing
No charge until day 31 · Cancel anytime
Choose your plan and add a card through Stripe. Your 30-day trial starts at checkout; monthly billing starts on day 31 unless you cancel before the trial ends. Compare the plans in full.
Questions owners ask
How we handle your data
- Your customers remain your customers. Your contacts and conversations belong to your business.
- We do not sell customer lists or share your customer data with other businesses.
- Human takeover is always available — open a conversation and automation pauses.
- Replies are built from the business information, services and tone you configure.
- Customers can opt out of texts at any time by replying STOP, and are never messaged again.
- You decide what sends automatically, what waits for your approval and what goes to a person.